One connected operating system, not a stack of subscriptions.
TenancyOps joins maintenance, approvals, visits, communication, compliance, evidence, finance, student accommodation workflows, and rollout visibility around the property record.
The daily engine
Daily operations workspace
Property managers work from one place for maintenance, tasks, visits, approvals, notices, rent-related follow-up, compliance pressure, documents, photos, and message history. The next operational action is always clear: who is waiting, what has been approved, what proof exists, and what still needs attention.
Geo-aware visits and access
A visit desk for inspections, contractor attendance, owner access, move-ins, and appointments. Booking, audience, access window, and outcome stay attached to the property file. Route planning, directions, live bookings, tenant notices, and on-the-way updates keep coordination documented instead of scattered across texts.
Four connected portals
Property managers, tenants, owners, and contractors work from connected views of the same record. Each side sees what they need without turning every issue into an email chain. Updates, decisions, work, files, messages, visits, and evidence stay attached to the property context.
Student accommodation
Accommodation teams can manage rooms, residents, move-ins, move-outs, maintenance, inspections, conduct notes, documents, payments, and resident communication without splitting work across separate spreadsheets and inboxes.
Maintenance, approvals and proof
Log issues, triage risk, request owner approval, dispatch contractors, track outcomes, and keep the decision trail attached to the property file. When something is challenged later, the evidence is one export away.
Included in your plan, not sold back to you
Accounting, built in
Invoices, reconciliation-ready records, owner statements, rent pressure, approvals, and accounting hand-off discipline inside the same platform operations already live in. Teams that move fully inside stop paying for a separate accounting subscription.
Payroll, built in
Run pay for your team from the same system that tracks their timesheets and work. No separate payroll product, no double entry, no export-import loop on payday.
Email hub, built in
Connect your existing email accounts and work them inside TenancyOps, the way Mail works on a phone. Property-related messages file straight to the record they belong to, so correspondence stops living in personal inboxes.
Automation engine
Approval chasers, notices, contractor reminders, arrears follow-up, and evidence packs are handled by the platform, so your people spend their day on judgement calls instead of admin.
Clients who stay, and clients who join
Renter experience that wins retention
Tenants see rent beside household bills, power, internet, water, provider context, due dates, and support actions, and can download a rent statement for creditors, references, or a prospective landlord. A calmer renting experience supports retention, referrals, and brand trust.
CRM, BDM and growth desk
Pipeline, retention, owner reporting, and hand-off discipline so the growth side of the agency runs on the same record as operations. Pro and above connect sales and operations instead of running them as separate systems.
Documents, photos and exports
Leases, statements, notices, inspection history, Healthy Homes evidence, contractor documents, completion proof, and practical evidence notes live on the operating record. The same evidence approach supports exports, migration checks, offboarding, and procurement due diligence.
Global and multi-branch control
Built for portfolios that cross borders: manage properties in different countries from one workspace and roll performance into a single leadership view. Ops HQ adds branch governance, migration waves, white-label rollout, and procurement evidence at Scale and Enterprise.
Small agencies through complex operators
Core is kept lean for smaller teams. Pro suits most growing agencies. Scale supports multi-branch and white-label complexity. Enterprise is scoped for franchise, commercial, student accommodation, iwi, social-housing, regulated, or procurement-heavy rollouts. AU and NZ native, built for portfolios that cross borders with Aotearoa grounding and plain-English proof trails.
See these workflows running on your portfolio.
A 20-minute demo mapped to your current tools, portfolio size, and pain points. No generic script.
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