One calm operating record for deals, viewings, and handovers.
TenancyOps started with rental operations, but the same property-centred record runs commercial portfolios and sales desks — cleaner follow-up, documents, approvals, viewings, tasks, and proof.
Why this belongs inside TenancyOps
Commercial and sales teams still deal with property records, contacts, documents, tasks, conversations, appointments, follow-up, approvals, and accountability. The labels change, but the operating problem is the same: work scatters across inboxes, texts, spreadsheets, and personal memory. TenancyOps records what happened, who is waiting, what document is attached, and what evidence exists when someone asks for proof later.
Commercial property operations
Track landlord and tenant maintenance, contractor visits, inspection notes, document records, compliance notes, lease-date reminders, tenant communication, owner approvals, and operational evidence — the building, tenancy, parties, open jobs, and decisions in one place instead of rebuilt from email.
Real-estate agencies and sales agents
Listing-readiness tasks, vendor updates, buyer enquiry follow-up, viewing notes, agent handovers, internal reminders, document collection, open-home preparation, appraisal-to-listing follow-up, and manager visibility across the sales desk.
Buyer, seller, campaign, viewing and offer tracking
Record pipeline stage, agency agreement status, campaign dates and budget, estimated commission, vendor and buyer contacts, enquiry counts, hot prospects, next viewings, offer status and amount, deposit, conditions, legal contact, settlement target, and the agent's next follow-up step. Principals see which listings wait on authority, which campaigns are live, and what revenue is attached.
Commercial lease workflow detail
Lease records hold practical detail: lease term, floor area, annual outgoings, permitted use, incentives, building services, make-good notes, outgoings review dates, next inspection, landlord follow-up, and tenant-prospect notes — a usable operating layer for the deal, the people, and the next action.
Where the current app already fits
Property records, contacts, documents, messages, tasks, visits, role-based workspaces, CRM/BDM direction, evidence packs, demo accounts, controlled onboarding, and a listings desk for rental, commercial lease, and sales records. Customer-specific fields, pipeline labels, import templates, and reporting are agreed during onboarding.
What TenancyOps deliberately doesn't replace
TenancyOps does not replace legal advice, conveyancing, trust accounting, AML/CFT obligations, appraisal or valuation advice, franchise compliance advice, or a licensed agency's professional judgement. The safe pathway is a scoped pilot: confirm the workflow, agree the records to import, map roles and permissions, test reports, and make sure the team can use it before wider rollout.
Bring your sales desk and your ops desk into one record.
A walkthrough focused on your listings workflow, commercial portfolio, and where follow-up currently leaks.
Book a 20-minute walkthrough →